Cancellation policy
§ 1 Instruction on right of revocation
1.1 As a consumer, you generally have a statutory right of revocation upon entering into a distance selling transaction. The following information is provided for you in accordance with the statutory model instruction on the right of revocation:
Right to revoke individual orders
You have the right to revoke this contract within 14 days without giving any reasons. The revocation period is 14 days from the day on which you or a third party designated by you who is not the carrier have/has taken possession of the goods.
In order to exercise your right of revocation, you must inform Harry’s at the following address:
Harry’s Grooming Limited, 5th Floor 101 St Martins Lane, London, WC2N 4AZ, United Kingdom E-mail: hallo@harrys.com
of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post or e-mail). You can use the model revocation form below for this purpose, but it is not mandatory.
It is sufficient for compliance with the revocation period if you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of a revocation
If you revoke this agreement, Harry’s must refund to you all applicable payments it has received from you, including delivery charges (other than additional charges arising from your choice of a different method of delivery than the cheapest standard delivery offered by us), promptly and no later than 14 days from the date on which Harry’s receives notice of your revocation of this agreement. For this refund Harry’s will use the same means of payment as you used for the applicable transaction unless a different agreement has been made with you; under no circumstances will you be charged for this refund. Harry’s may refuse to grant a refund until it has received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or deliver the goods to Harry’s immediately and, in any event, no later than 14 days after the day on which you have notified us of the revocation of this agreement, at the following address:
Harry’s Returns c/o GXO Ambachtstraat 38-40 5804 CD Venray Netherlands
This deadline is met if you dispatch the goods before the expiry of the 14-day period. You will bear the direct costs of returning the goods.
You will only be liable for any loss in value of the goods if such loss in value is due to a handling of the goods which is not necessary for testing their condition, properties or functionality.
Right to revoke “Shave Plan” subscriptions
You have the right to revoke this contract within 14 days without giving any reasons. The revocation period is 14 days from the day on which you or a third party designated by you who is not the carrier have/has taken possession of the first goods. In order to exercise your right of revocation, you must inform Harry’s at the following address:
Harry’s Grooming Limited, 5th Floor 101 St Martins Lane, London, WC2N 4AZ, United Kingdom E-mail: hallo@harrys.com
of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post or e-mail). You can use the model revocation form below for this purpose, but it is not mandatory.
It is sufficient for compliance with the revocation period if you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of a revocation
If you revoke this agreement, Harry’s must refund to you all applicable payments it has received from you, including delivery charges (other than additional charges arising from your choice of a different method of delivery than the cheapest standard delivery offered by us), promptly and no later than 14 days from the date on which Harry’s receives notice of your revocation of this agreement. For this refund Harry’s will use the same means of payment as you used for the applicable transaction unless a different agreement has been made with you; under no circumstances will you be charged for this refund. Harry’s may refuse to grant a refund until it has received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or deliver the goods to Harry’s immediately and, in any event, no later than 14 days after the day on which you have notified us of the revocation of this agreement, at the following address:
Harry’s Returns c/o GXO Ambachtstraat 38-40 5804 CD Venray Netherlands
This deadline is met if you dispatch the goods before the expiry of the fourteen-day period.
You will bear the direct costs of returning the goods.
You will only be liable for any loss in value of the goods if such loss in value is due to a handling of the goods which is not necessary for testing their condition, properties or functionality.
1.2 No right of revocation exists with regard to contracts on the delivery of sealed goods (such as razor blades) which are not suitable for returning for reasons of protection of health or hygiene if their seal has been removed after delivery (e.g. removal of the protective foil/packaging). Further, and for the avoidance of doubt, Harry’s will not take back any products that have been acquired from an unauthorized reseller, including, but not limited to, any seller on Amazon, eBay or similar online marketplaces.
1.3 In accordance with the statutory regulation, Harry’s hereby provides the following information on the model revocation form:
Model revocation form
(If you would to revoke the contract, please fill out this form and send it back to us.)
– To Harry’s Grooming Limited, 5th Floor 101 St Martins Lane, London, WC2N 4AZ, United Kingdom, e-mail: hallo@harrys.com
– I/we () hereby revoke the contract I/we () concluded on the purchase of the following goods ()/the rendering of the following service()
– ordered on ()/received on ()
– name of the consumer(s)
– address of the consumer(s)
– signature(s) of the consumer(s) (only in case of notification on paper)
– Date
(*) Delete as appropriate.
Status: April 2022